Refund and Return Policy

  • Before purchasing tickets, carefully review the event details.
  • Subject to any statutory rights of refund (including, without limitation, the provisions of the Australian Consumer Law), if an event takes place then generally there is no right to a refund or exchange, including where a ticket holder cannot attend because of adverse weather conditions.
  • Subject to clause 8, refunds or exchanges are not available if you:
    – simply change your mind about Products you have purchased;
    – have mistakenly purchased the wrong Product; or
    – are unable to provide proof of purchase.

No Re-Sale or Promotional Use

Products or services obtained from this Site (including Festival tickets) may not be re-sold, on-supplied or transferred for commercial, consumer or promotional purposes, bundled with other goods or services, or used for promotional purposes without MIC’s prior written consent.

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